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Thread: The Computer Help Thread

  1. #251
    Won the Old Board Lewis's Avatar
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    I bought a new laptop, as well as whatever it's called for my old hard-drive, and the new thing won't let me access the files on it. What do I need to do?

  2. #252
    Senior Member Boydy's Avatar
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    What's it saying?

  3. #253
    Won the Old Board Lewis's Avatar
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    It just says I don't have permission to access/read them, so it takes me to permissions, and now it is 'Setting security information on' D:\Users\Lewis... (but taking aaaages) which I take it is my hard-drive?

  4. #254
    ram it up your shitpipe Giggles's Avatar
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    Had that before too and never got to the bottom of it.

  5. #255
    Senior Member Boydy's Avatar
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    Quote Originally Posted by Lewis View Post
    It just says I don't have permission to access/read them, so it takes me to permissions, and now it is 'Setting security information on' D:\Users\Lewis... (but taking aaaages) which I take it is my hard-drive?
    https://www.howtogeek.com/182452/how...ng-it-in-a-pc/

    "Assigning the permissions can take a little while, depending on the size of the folder. You should only need to do this once."

    Patience.

  6. #256
    Won the Old Board Lewis's Avatar
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    That's good. I can see recognisable file names coming up now.

  7. #257
    Won the Old Board Lewis's Avatar
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    What has happened here? Videos were fine earlier (and saved things are fine through Media Player), so what have I done to Chrome if YouTube and streaming won't produce any picture?

  8. #258
    Senior Member Boydy's Avatar
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    Does it work in a different browser?

  9. #259
    Won the Old Board Lewis's Avatar
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    It works in Microsoft EDGE, but who wants to use that? Whatever. As long as I haven't ballsed the computer itself up.

  10. #260
    Senior Member Boydy's Avatar
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    I'm not saying use it, just making sure it's actually a Chrome problem.

  11. #261
    Senior Member Boydy's Avatar
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  12. #262
    Senior Member Spikey M's Avatar
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    Just use Edge.

  13. #263
    Won the Old Board Lewis's Avatar
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    Thank you mate. Is Edge actually any good? This stream is doing well on it, but the fact it got all passive-aggressive with me yesterday when I made Chrome my default browser put me off going back.

    'Well, if you don't want to use the safer browser...'

  14. #264
    Senior Member Boydy's Avatar
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    I tried it briefly a while back but you couldn't get extensions for it then so I couldn't use adBlock and that quickly put me off it. Dunno if it's available now.

    I think they switched the underlying engine to same one Chrome uses last year too so there probably isn't much difference now.

  15. #265
    Senior Member Spikey M's Avatar
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    We use it at work. It's fine. It's certainly not IE.

  16. #266
    Senior Member Pepe's Avatar
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    Use Epic, mate.

  17. #267
    Senior Member Boydy's Avatar
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    Anyone know a good place to get spare computer parts? As I've posted about before my laptop's touchpad seems to be fucked. I've tried every software-based fix going so I reckon it must be a hardware problem. I can't seem to find the touchpad for my model online though. Found a broken model of the same laptop on ebay for £50 which I could salvage the touchpad from but it looks fucking filthy so I'd rather not.

    I get by alright since I always plug in a mouse, keyboard and monitor at my desk anyway but I'd like the option of being able to use it on the sofa again.

  18. #268
    Senior Member Spikey M's Avatar
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    Just use Edge.

  19. #269
    Senior Member Boydy's Avatar
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    This is why I didn't vote for you.

  20. #270
    ram it up your shitpipe Giggles's Avatar
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    Quote Originally Posted by Spikey M View Post
    Just use Edge.
    Don't be losing yourself votes with that kind of talk.

  21. #271
    Senior Member Offshore Toon's Avatar
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    I've got a virus/adware/malware that tries to redirect me from Google search results. AVG hasn't picked it up and Chrome clean-up hasn't picked it up. Does anybody know of a program that should be able to pick it up?

  22. #272
    Senior Member Offshore Toon's Avatar
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    Quote Originally Posted by Boydy View Post
    I tried it briefly a while back but you couldn't get extensions for it then so I couldn't use adBlock and that quickly put me off it. Dunno if it's available now.

    I think they switched the underlying engine to same one Chrome uses last year too so there probably isn't much difference now.
    Quote Originally Posted by Spikey M View Post
    We use it at work. It's fine. It's certainly not IE.
    I switched to Firefox at work since it, apparently, doesn't use up as much memory to run, but I never really notice much of a difference between browsers.

  23. #273
    Custom User Title phonics's Avatar
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    Try MalwareBytes.

  24. #274
    Senior Member Offshore Toon's Avatar
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    Trying now. Cheers.

  25. #275
    Custom User Title phonics's Avatar
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    Also uninstall Chrome. Run it. Then re-install.

  26. #276
    Senior Member Offshore Toon's Avatar
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    Okay, cool. Thanks.

  27. #277
    Senior Member Offshore Toon's Avatar
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    Still there. Any other ideas?

  28. #278
    Senior Member Spikey M's Avatar
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    Uninstall it again, but this time really hit the enter key so it knows you're not fucking about.

  29. #279
    Senior Member Boydy's Avatar
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    Are there any dodgy extensions installed?

  30. #280
    Custom User Title phonics's Avatar
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    Quote Originally Posted by Offshore Toon View Post
    Still there. Any other ideas?
    Okay I have two things to suggesat.

    1) Are you on Windows 10? if so, can you press ctrl+alt+delete and go over to the tab labelled start-up and post a screenshot.

    If you aren't on Windows 10, press ctrl+r and type msconfig, tab over to start-up and post a screenshot. Do this and then wait for a reply before moving onto 2.

    2) It sounds like this thing has infected your registry, backup any documents/movies/music and format your pc.

    Either way, stop downloading weird .exe files and accepting all the terms and conditions, it sounds like you've done the same thing a 75 year old in the 90s would know not to do.

    edit: Yeah actually can you take a screenshot of your extensions as well please? Click the dots in the top right>more tools>extensions.

  31. #281
    Custom User Title phonics's Avatar
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    Quote Originally Posted by Spikey M View Post
    Uninstall it again, but this time really hit the enter key so it knows you're not fucking about.
    This sounds like a joke idea but back in the day of CRT monitors, I had one that would turn off all the time and then hitting it on the side would wake it up.

  32. #282
    Senior Member Offshore Toon's Avatar
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    I don't really download anything on here (in recent memory only the malware thing you suggested and Peek Through that SvN suggested). The only thing I can think of is it happened through a streaming site.

  33. #283
    Custom User Title phonics's Avatar
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    Can I have a screenshot of the actual thing in your chrome?

    PS. What is VProtect Ap... and ELAN SMart...

  34. #284
    Senior Member Boydy's Avatar
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    The elan thing will probably be something to do with your touchpad.

  35. #285
    Administrator SvN's Avatar
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    Check your hosts file in C:\Windows\System32\drivers\etc

  36. #286
    Senior Member Offshore Toon's Avatar
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    Hosts file looks fine, although that doesn't mean much coming from me. There was basically nothing in it.
    Quote Originally Posted by phonics View Post
    Can I have a screenshot of the actual thing in your chrome?

    PS. What is VProtect Ap... and ELAN SMart...
    Vprotect is AVG Web TuneUp.

    Getting a screenshot is pretty tricky. It just redirects me. It happened just now as I tried to search for 'crystal search' as that is one of the sites it redirects to, before eventually landing me on another page. The last instance went through bing.com and took me to booking.com. It only seems to happen for quite generic searches where I'll click on whatever on the page and it'll redirect me.

  37. #287
    Custom User Title phonics's Avatar
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    Quote Originally Posted by Offshore Toon View Post
    Hosts file looks fine, although that doesn't mean much coming from me. There was basically nothing in it.

    Vprotect is AVG Web TuneUp.

    Getting a screenshot is pretty tricky. It just redirects me. It happened just now as I tried to search for 'crystal search' as that is one of the sites it redirects to, before eventually landing me on another page. The last instance went through bing.com and took me to booking.com. It only seems to happen for quite generic searches where I'll click on whatever on the page and it'll redirect me.
    You computer savvy enough to take a video of your screen while this happens? If not, PM me and I'll do some tech support for you.

  38. #288
    Administrator SvN's Avatar
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    Is it this Offy?

    https://malwaretips.com/blogs/remove-games-crystal-ads/

    If not, give us a screenshot of one of the sites it redirects to.

  39. #289
    ram it up your shitpipe Giggles's Avatar
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    Get a TeamViewer sesh going

  40. #290
    Senior Member Boydy's Avatar
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    I didn't see Daemon Tools in there before. Doesn't it often do shite like this? What do you actually use it for?

  41. #291
    Senior Member Offshore Toon's Avatar
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    Quote Originally Posted by phonics View Post
    You computer savvy enough to take a video of your screen while this happens? If not, PM me and I'll do some tech support for you.
    Yeah, will get onto that tonight if its still not solved.
    Quote Originally Posted by SvN View Post
    Is it this Offy?

    https://malwaretips.com/blogs/remove-games-crystal-ads/

    If not, give us a screenshot of one of the sites it redirects to.
    Possibly. I dismissed that when I originally Googled as there hasn't been any game pop-ups, but I should have read further.

    I downloaded and installed "AdwCleaner" from that link, and although it looks the same as the one Phonics linked its picked up on some stuff. Will restated now and see if it did anything.

    Got redirected from Google to here:


    And then here:


    Quote Originally Posted by Boydy View Post
    I didn't see Daemon Tools in there before. Doesn't it often do shite like this? What do you actually use it for?
    Its been years since I've used it. Uninstalling now.

  42. #292
    I used to be funny.
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    Text is appearing weirdly on all browsers for me. Typing a message out, text is flickering in an out and I can bring some of it back by highlighting it. I've updated Chrome and restarted but it's still a problem.

  43. #293
    Custom User Title phonics's Avatar
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    I had that problem for a while and I can't remember how I fixed it. Sorry. It was something more fundamental than uninstalling/reinstalling a program though.

  44. #294
    I used to be funny.
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    Clearing cache did nothing.

  45. #295
    DEATH TO THE WEIRD Raoul Duke's Avatar
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    Is it just browsers? If you reboot in Safe Mode, does it still happen?

  46. #296
    I used to be funny.
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    I think it's Chrome. I've switched to Firefox and it's golden. I had it happen in IE as well which made me think it was a more global thing. Found a forum thread over at google support that seemed to centre around the problem happening on mobile devices and the only solution they could think of was rolling the version back.

  47. #297
    Won the Old Board Lewis's Avatar
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    My laptop has started making a grinding noise today. What could that be?

  48. #298
    DEATH TO THE WEIRD Raoul Duke's Avatar
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    Fan clogged with dust probably. Open it up and clean it.

  49. #299
    Won the Old Board Lewis's Avatar
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    I've had it two weeks.

  50. #300
    Man(c) of the People igor_balis's Avatar
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    Quote Originally Posted by Offshore Toon View Post
    I've got a virus/adware/malware that tries to redirect me from Google search results. AVG hasn't picked it up and Chrome clean-up hasn't picked it up. Does anybody know of a program that should be able to pick it up?
    Ah shit, had that one before mate, you have to remagnetize your hard drive. Delete system 32 and await my instructions.

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