Originally Posted by
Jimmy Floyd
I had a weird run-in with IT today. We're launching a new website and whatever country list they've imported (for when you submit your details at checkout) doesn't include Kosovo (or South Sudan, it must be from about 2006). I told them that they need to add Kosovo. IT shot back with a harrumphing 'Well, you should have included that in the original parameters and we could have included it in last fortnight's sprint' (whatever any of that means). I said look, it's pretty important because we're going live this week and if anyone from Kosovo logs in then they will a) not be able to place an order, and b) may well take away from this that we are a company that doesn't recognise Kosovo, which is, you would have to say, a slightly more senstitive issue than accidentally leaving out Luxembourg. They responded 'oh, well, that's very unlikely isn't it? We don't have any customers from Kosovo' and I said actually we have two and - imagine this as a revolutionary concept - we might want to attract MORE customers in the future! They harrumphed again and said that I should add it to the 'checklist' for the next fortnight's 'sprint', neither of which I have the first clue what they are talking about.
I just cannot stand the attitude of IT people. God complex, all process process process, don't give a shit about results. Terrible people.